Policy on Privacy and Cookie Use

Organisation takes the privacy of its customers seriously. We are committed to safeguarding your privacy while providing a personalized and valuable service.

Overview

This privacy policy (“Privacy Policy”) explains the Personal Information processing practices of Organisation, including on any website which we control and which links to this Privacy Policy (the “Website(s)”), any current or future portal associated with the Website, or any associated content, material or services contained on the Website (collectively, the “Services” and, together with the Website and the portal, the “System”). We encourage you to periodically review this statement as it may change at any time at our sole discretion.

In the event you provide us with Personal Information for the purposes of free registration and you later make a purchase, whether directly from us or through one of our e-commerce partners, your privacy rights will be protected according to our stated policies as well as the stated privacy policies of these partners. The policies will be posted and available for your review at the time of purchase.

● Personal Information We Capture

We gather Personal Information such as contact names e-mail addresses postal addresses telephone numbers mobile or otherwise website addresses and any additional comments or enquiries (whether by completion of our Contact Us Form or message portals or otherwise) that You provide voluntarily when You contact Us by e-mail or telephone. The web server may also collect data pertaining to every visitor including the IP address the length of time spent on the Site and the pages accessed when visiting the Site

Our main aim in gathering Your Personal Information is to provide You with a customised service

We will process all the Personal Information We collect and hold on You fairly and in accordance with applicable law and We will fully respect Your rights interests and fundamental freedoms with regard to Your Personal Information

We will only collect record share process and store Personal Information which is needed to:

(a)fulfill Our contractual obligations towards You and Our business partners as may exist from time to time within the Network and/or
(b)process Your order including Our forwarding of Your personal information to Our chosen credit reference agencies in order that they may carry out credit reference searches against You under their terms and conditions in order that We can use that data for Our own purposes including without limitation to decide whether or not We wish to process Your order and sell services to You. Please note that any information on You held by credit reference agencies is subject to their privacy and general terms and conditions and You are recommended to view their terms and conditions prior to Us sharing Your personal information with them. We will retain Your personal information on Our database(s) for Our use in accordance with Our own administrative requirements Your reasonable instructions and otherwise as set out in this privacy policy unless You tell Us otherwise;
(c)serve Our legitimate business interests such as administration or marketing or to comply with legal requirements and/or
(d)respond to Your e-mailed or telephoned questions enquiries and requirements that You may have and/or
(e)send you information about our services marketing information and news relating to new services or improvements or special offers other promotions and offers and information which we consider may be of interest to you
a.by electronic means where you contact us and (opt-out) via tick box or otherwise to receive the same and/or where you purchase the same from Us and unless you subsequently (opt-out); and/or
b.by non-electronic means that we consider may be of interest to You unless you (opt-out) via tick box or otherwise

We may also use aggregate Personal Information and statistics for the purposes of monitoring Site usage in order to help Us develop the Site and Our service and may provide such aggregate and anonymised Personal Information to third parties

If You inform Us that you no longer wish Us to contact You for any one or all of the reasons stated above in this clause then We will cease contacting You although You acknowledge that his may prevent Us from providing the Site or services to You

If We record or monitor telephone calls to and from You for staff training and quality control purposes We will first inform You that such recording and monitoring is taking place and the related purpose

If at some time in the future We wish to Use Your Personal Information in ways other than those set out in this Privacy Policy and requiring Your prior consent then We will notify You about this and seek Your permission to do so

● Data Usage and Access

We use the information you provide when placing an order to complete that order. We do not share this information with outside parties except:

To the extent necessary to complete that order, or to provide Services where an outside party is acting on our behalf and has no independent right to use the information we provide (e.g., third-party shipping, business analytics, or customer support), or
To successors in title to our business or as otherwise necessary in connection with a sale of all or substantially all of the assets of Organisation or the merger of Organisation into another entity or any consolidation, share exchange, combination, reorganization, bankruptcy, liquidation or like transaction in which Organisation is not the survivor, or
In accordance with legal and regulatory requirements or to enforce or defend our legal rights, or
As necessary, at our sole discretion, to protect the perceived rights, safety and property of Organisation, the users of our System, and the public.

The audio recordings generated by your use of Organisation products, Services and/or the System will be used by Organisation solely for the purpose of product development and enhancement.

Other than as set out above, you will be notified when Personal Information about you will be shared with third parties, and you will have an opportunity to elect not to have us share such information.

We may send you emails with marketing materials. If you would no longer like to receive information, newsletters, or other promotional messages from us, please follow the instructions accompanying a particular communication or contact us. Your email address will be removed from our marketing list.

We also use information in aggregate form (so that no individual user is identified) for the following purposes:

For marketing analytics
To aid strategic development
To audit usage of the System

● Co-branded Websites

When you access our website, we may analyze your browsing behavior to improve our content and services. This analysis is generally anonymized and does not identify you personally. You have the option to opt out of this tracking.

● Policy Principles

Ongoing Security Enhancements

Our organization continuously works to secure the confidential information collected online. We utilize advanced tools to prevent unauthorized access, viruses, and other security threats, and regularly update our security protocols and measures to adapt to new challenges.

● Hyperlinks to External Websites

While we strive to only link to reputable and safe websites, we cannot guarantee the content quality or privacy practices of any external websites linked from our own. As such, we do not assume responsibility or liability for external content or websites, emphasizing the need for users to remain vigilant when accessing such links. We encourage you to always review the privacy policies of any websites you visit as a result of following links provided on our website to ensure you understand how your information may be used.

● Contact Details

If you need more information or have any queries about our Privacy Policy, feel free to reach out to us.

● Cookies and Browser Settings

Cookies are small text files placed on your device that collect data about your interactions with our site, helping us improve user experience and service delivery. We collect anonymized data such as the type of pages visited and the duration of each visit, without personally identifying you. For more details, see our Cookies Policy.

● Your Data Privacy Rights

If you possess an account on this website, or have posted comments, you can request to receive an exported file of the personal data we hold about you, including any data you have supplied to us. You can also request the deletion of your personal data that we hold. This does not cover any data we are obligated to maintain for administrative, legal, or security reasons.

● Connected Policies

General Audience Notice

Our website is designed for a general audience and does not knowingly collect or solicit personal information from children under the age of 13 without parental consent.